The Bloomreach Engagement addon allows you to send customer data generated through your Interactive Experiences to your Bloomreach Engagement project.
How to Enable It
- Open the Building Blocks on the left sidebar of the editor
- Search for “Bloomreach Engagement”
- Drag the Bloomreach Engagement addon onto your project to enable it
- Create a new addon instance and give it a name, e.g. My Bloomreach Engagement
- Follow the settings below and configure the addon instance
Configure
- In the addon settings, enter the Base URL and Project Token for your Bloomreach Engagement project. You can find them in Bloomreach Project Settings > Access management > API.
- In the Edit Credentials panel, enter the API Key and API Secret of a private API group for the same project. These are also available in Bloomreach Project Settings > Access management > API.
- In the Edit Customer Properties panel, you can define the properties to include in the Send Customer to Bloomreach Engagement action.
The email property is automatically included. It is required for customer identification and must be provided when using the action.
Actions
Send Customer to Bloomreach Engagement
This action sends collected customer data to Bloomreach Engagement to create or update customer properties.
The customer properties sent can be configured in the addon settings.
Error Logs
To view the error logs, click Logs on the top bar of the addon settings.
Error logs are listed from most recent to oldest, with each entry showing the timestamp, request, HTTP status code, and error message.
Optional: Unbind from Project
When a Bloomreach Engagement addon instance is created in a project, it becomes bound to that specific project.
To reuse the same addon instance in other projects, click Unbind from Project at the top of the addon settings.
The unbounded addon instance will be available from other projects with the Bloomreach Engagement addon enabled.